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Warranty

When you buy from Planet Eclipse you're not only purchasing the most advanced technology on the market you're helping support our brand values.

This means; access to technical support across the globe; comprehensive availability of spare parts; technical training and repair programmes. With Planet Eclipse you Get More.

Useful Links

Warranty Check Check your warranty status using Warranty Check.
Knowledge Base Learn more in the Knowledge Base.
Service Centre Find your local Service Centre.
Tech Hub Get technical support on Facebook in the Tech Hub.

Warranty Service

We offer a 24 month limited warranty on all markers from the date of manufacture or a minimum of 12 months with proof of purchase. This does not affect your statutory rights. For further information please see our Warranty Policy. To get started making a warranty claim:

  • STEP1 – Check your model is in warranty using Warranty Check.
  • STEP2 – If you're eligible for warranty start your claim by contacting our Tech Support team.

Warranty Check

YOU WILL NEED YOUR MODEL SERIAL NUMBER TO USE WARRANTY CHECK.

You can check the warranty status of your Planet Eclipse Paintball Marker or Airsoft Platform using our Warranty Check service.

Making A Claim

HAVE PROOF OF PURCHASE AND YOUR MODEL SERIAL NUMBER AT HAND BEFORE CONTACTING SUPPORT.

If your Planet Eclipse Paintball Marker or Airsoft Platform is covered under warranty and you wish to make a claim for warranty support then contact a member of our Tech Support team to start your Warranty Claim.